Google review management · United Kingdom
A real person answers every one of them — the whole backlog and every new review within 24 hours — written in your voice, not a bot's. You hand over manager access once and never think about it again.
Trades · restaurants · salons · dentists · garages · gyms · clinics — anyone too busy to be sat replying to reviews.
Anything under 3 stars, we call or WhatsApp you first — before a single word goes live. You decide how we handle it. No software can do that.
The difference
This is what a customer sees when they're deciding between you and the place down the road.
Left alone
"Work was fine in the end but nobody told me they'd be two hours late. Would've been a five if someone had just picked up the phone."
Handled
"Work was fine in the end but nobody told me they'd be two hours late. Would've been a five if someone had just picked up the phone."
Reply from the owner · 4 hours later
Danielle, that's a fair criticism and I'm sorry. Running late happens, not telling you doesn't — that's on us. We've changed how we handle it: you now get a text the moment a job overruns. Thanks for being straight with me, and I hope we get another go.
The second one doesn't just fix that customer. It's read by everyone deciding whether to call you — and it tells them exactly what you're like to deal with when something goes wrong.
How it works
Two minutes on your Google Business Profile. We never ask for your password, and you can remove us with two clicks whenever you like.
One short conversation about your business and how you'd want a customer spoken to. Formal, friendly, blunt — your call. Every reply gets written that way.
Every review you've ever had gets answered. After that, new ones inside 24 hours. You do nothing — no logins, no approvals, no app to check.
In every plan
Pricing
Most people in this business hide the price behind a "book a demo". Here it is.
Founding rate — locked for life
For a single location.
Founding rate — locked for life
Reviews handled, plus your profile kept alive.
Founding rate — locked for life
For businesses running more than one place.
There are £12 tools that write review replies. They're good tools — but you still have to log in, read the draft and hit publish. Most owners stop doing that by week three, which is why their profile looks the way it does. We hold manager access and it's handled. You never open anything.
Not sure which one? Ask on WhatsApp — you'll get a straight answer, not a pitch.
Free week · no card
We take manager access, and within seven days we answer your 10 most recent reviews — live, in your voice, so you can see exactly what your customers see.
No card. Nothing to cancel. If you'd rather just ask a question first, WhatsApp is at the bottom right of this page.
The more you tell us about how you'd talk to a customer, the better the first replies will be.
Free download
Not ready to hand it over to anyone? Fair enough. Here's the file we work from, free — so you can do it properly yourself.
One email, the file attached. Nothing else unless you ask.
Who you're actually dealing with
I'm Syed. We Manage Reviews isn't a platform with a support queue, it's me and a small team, and when you message the WhatsApp number it's me reading it.
I'm taking on my first 10 clients at the founding rate. I'd rather have ten businesses I've done properly than a hundred I've half-done — and honestly, I need the results to show the next hundred. So you'll get more attention now than you would in a year's time, at a price that won't come back.
One thing worth saying: I don't take on everyone. No gambling or betting, no alcohol-led venues. If your business is one I wouldn't want my own name attached to, I'll tell you straight and point you elsewhere.
Questions
Then we change it and rewrite it — it's your business and your name on it. In the first week we'll send you the replies before they go live so you can steer the tone. After that, anything under 3 stars still gets run past you every single time. The good ones we just get on with, and you can ask us to change any of them whenever you like.
No. We use AI to draft quickly — everyone does, and pretending otherwise would be daft — but a person reads, rewrites and approves every reply before it publishes. That's the whole difference between us and a £12 tool. If a reply ever reads like a robot wrote it, we've failed and I want to know.
Never. You add us as a manager on your Google Business Profile, which takes about two minutes and gives us permission to reply to reviews and nothing else. You can remove that access yourself at any time, without asking us.
Under 24 hours from you sending the form. We'll usually have your first replies live within 48.
We answer your 10 most recent reviews, live on your profile. No card, nothing to cancel. On day six we'll message you — if you want to carry on, you start paying on day eight and we clear the rest of your backlog. If you don't, we remove our access and you keep every reply we wrote.
We still do the lot. It takes a bit longer — usually two to three weeks for a big backlog — and it doesn't cost extra. That's included in every plan.
Any time, no notice period and no exit fee. Message the WhatsApp number and it's done. There's no contract to get out of.
Fine — Multi-Site covers 3 and extra locations are £49 each. If you've got a lot, message me and we'll work out something sensible rather than making you buy tiers you don't need.
Give us a week. Worst case, you get ten replies written for free and you never hear from us again.
We Manage Reviews